Unified data model

x2i built a unified, real-time data model from every system you already run - without changing their data structures or upgrading your stack.

Each connection fills gaps in the story, creating an end-to-end view of inventory, labor, equipment, and flow that no single system can provide.

Adaptive memory

An Enterprise Memory layer that stores the rules, workflows, constraints, and institutional knowledge that make your operation unique.

As you use the system, agents can also learn from what you tell them - and remember instructions that matter to your site.

Features

Features designed to empower your workflow

Stay ahead with tools that prioritize your needs, integrating insights and efficiency into one powerful platform.

Daily Ops Briefing

Wake up to a complete, AI-generated overview of your operation. Each morning, x2i sends a concise briefing covering overnight activity, inventory movements, labor gaps, expected workload, inbound/outbound schedules, upcoming SLA risks, and any issues that require attention.
It’s everything you need to plan your day - delivered before the shift starts.

To-Do Lists (Collaborative Tasking)

Turn insights into action with shared task lists, priority flags, due times, and accountability threading.

Smart Insights

x2i continuously monitors signals and recommends the next best steps to protect flow, productivity, SLAs, and safety.

Customizable Widgets

Add mini-dashboards for orders, returns, dock flow, labor gaps, equipment alerts, or any KPI you care about.

Smart Measures (Operational KPIs)

Instant visibility into throughput, SLA risk, inventory readiness, labor balance, equipment utilization, congestion, and more.

x2i Agents

Your Assistants
available 24 hours / day

Your Assistants
available 24 hours / day

x2i Agents work across your entire operation - inventory, workforce, equipment, and connected flow - giving you a level of visibility and control no single system can provide.

Each agent has its own level of autonomy: some answer your questions, some detect and surface alerts, and others take corrective actions on your behalf when enabled.

x2i Agents work across your entire operation - inventory, workforce, equipment, and connected flow - giving you a level of visibility and control no single system can provide.

Each agent has its own level of autonomy: some answer your questions, some detect and surface alerts, and others take corrective actions on your behalf when enabled.

Inventory Agents

No chaos. No stockouts. Ever.

x2i’s Inventory Agents work in real time to catch the issues that hurt throughput: slow moving items, expiring items or returns piling up in the wrong places. They continuously monitor movement, demand, congestion, and readiness across zones - predicting risks before they impact picking, packing, or outbound flow.

Inventory Risk Agent

Detects slow moving inventory, expiring items, low pick-face readiness or stock piling up in the wrong places. Alerts you instantly when inventory threatens flow or SLAs.

Inventory Risk Agent

Detects slow moving inventory, expiring items, low pick-face readiness or stock piling up in the wrong places. Alerts you instantly when inventory threatens flow or SLAs.

Inventory Risk Agent

Detects slow moving inventory, expiring items, low pick-face readiness or stock piling up in the wrong places. Alerts you instantly when inventory threatens flow or SLAs.

Inventory Risk Agent

Detects slow moving inventory, expiring items, low pick-face readiness or stock piling up in the wrong places. Alerts you instantly when inventory threatens flow or SLAs.

Inventory Positioning Agent

Optimizes where inventory should live - today and as demand changes. The agent continuously analyzes SKU velocity, affinity, replenishment patterns, and congestion to recommend the ideal storage locations.

Inventory Positioning Agent

Optimizes where inventory should live - today and as demand changes. The agent continuously analyzes SKU velocity, affinity, replenishment patterns, and congestion to recommend the ideal storage locations.

Inventory Positioning Agent

Optimizes where inventory should live - today and as demand changes. The agent continuously analyzes SKU velocity, affinity, replenishment patterns, and congestion to recommend the ideal storage locations.

Inventory Positioning Agent

Optimizes where inventory should live - today and as demand changes. The agent continuously analyzes SKU velocity, affinity, replenishment patterns, and congestion to recommend the ideal storage locations.

Returns Triage Agent

Analyzes return reasons and volume spikes, classifies disposition needs, and highlights when returns begin to impact space, quality, or outbound flow.

Returns Triage Agent

Analyzes return reasons and volume spikes, classifies disposition needs, and highlights when returns begin to impact space, quality, or outbound flow.

Returns Triage Agent

Analyzes return reasons and volume spikes, classifies disposition needs, and highlights when returns begin to impact space, quality, or outbound flow.

Returns Triage Agent

Analyzes return reasons and volume spikes, classifies disposition needs, and highlights when returns begin to impact space, quality, or outbound flow.

Auto-Inventory Readiness Agent

Automatically triggers replenishments, pallet moves, and zone clearing to ensure inventory is always in the right place at the right time.

Auto-Inventory Readiness Agent

Automatically triggers replenishments, pallet moves, and zone clearing to ensure inventory is always in the right place at the right time.

Auto-Inventory Readiness Agent

Automatically triggers replenishments, pallet moves, and zone clearing to ensure inventory is always in the right place at the right time.

Auto-Inventory Readiness Agent

Automatically triggers replenishments, pallet moves, and zone clearing to ensure inventory is always in the right place at the right time.

Workforce Agents

Right people. Right place. Always.

x2i’s Workforce Agents give you real-time clarity into how labor actually moves on the floor - who’s idle, who’s overloaded, and where gaps are forming. They rebalance labor across zones, prevent bottlenecks, and adapt instantly when people don’t show up.

And when you need more hands, they can even reach out to employees or staffing partners to secure coverage before throughput drops.

Workforce Utilization Agent

Reveals the true state of labor: idle workers, overloaded stations, travel waste, and staffing gaps across the warehouse.

Workforce Utilization Agent

Reveals the true state of labor: idle workers, overloaded stations, travel waste, and staffing gaps across the warehouse.

Workforce Utilization Agent

Reveals the true state of labor: idle workers, overloaded stations, travel waste, and staffing gaps across the warehouse.

Workforce Utilization Agent

Reveals the true state of labor: idle workers, overloaded stations, travel waste, and staffing gaps across the warehouse.

Labor Reallocation Agent

Recommends shifting workers across picking, packing, inbound, outbound, and replenishment when flow falls out of balance.

Labor Reallocation Agent

Recommends shifting workers across picking, packing, inbound, outbound, and replenishment when flow falls out of balance.

Labor Reallocation Agent

Recommends shifting workers across picking, packing, inbound, outbound, and replenishment when flow falls out of balance.

Labor Reallocation Agent

Recommends shifting workers across picking, packing, inbound, outbound, and replenishment when flow falls out of balance.

Auto-Labor Balancing Agent

Automatically redistributes workers and tasks based on throughput, congestion, and SLA priority to keep every zone running smoothly.

Auto-Labor Balancing Agent

Automatically redistributes workers and tasks based on throughput, congestion, and SLA priority to keep every zone running smoothly.

Auto-Labor Balancing Agent

Automatically redistributes workers and tasks based on throughput, congestion, and SLA priority to keep every zone running smoothly.

Auto-Labor Balancing Agent

Automatically redistributes workers and tasks based on throughput, congestion, and SLA priority to keep every zone running smoothly.

Auto-Labor Scheduling Agent

Automatically fills labor gaps by contacting employees, shift pools, or staffing agencies when volume spikes or absenteeism hits.

Auto-Labor Scheduling Agent

Automatically fills labor gaps by contacting employees, shift pools, or staffing agencies when volume spikes or absenteeism hits.

Auto-Labor Scheduling Agent

Automatically fills labor gaps by contacting employees, shift pools, or staffing agencies when volume spikes or absenteeism hits.

Auto-Labor Scheduling Agent

Automatically fills labor gaps by contacting employees, shift pools, or staffing agencies when volume spikes or absenteeism hits.

Equipment Agents

Every asset working at full potential.

x2i’s Equipment Agents monitor how your forklifts, robotics, docks, and storage space actually move and behave throughout the day. They detect stalled equipment, congestion points, blocked aisles, and inefficient travel routes - and surface the actions needed to restore smooth flow.

They also track equipment health through telematics to catch early signs of malfunction and trigger maintenance before downtime hits.

Equipment Flow Agent

Detects blocked aisles, stalled forklifts or robotics, idle equipment, and congestion patterns. Alerts you before equipment slowdowns affect operations.

Equipment Flow Agent

Detects blocked aisles, stalled forklifts or robotics, idle equipment, and congestion patterns. Alerts you before equipment slowdowns affect operations.

Equipment Flow Agent

Detects blocked aisles, stalled forklifts or robotics, idle equipment, and congestion patterns. Alerts you before equipment slowdowns affect operations.

Equipment Flow Agent

Detects blocked aisles, stalled forklifts or robotics, idle equipment, and congestion patterns. Alerts you before equipment slowdowns affect operations.

Space Optimization Agent

Identifies bottlenecks caused by staging, pallet placement, or zone congestion - recommending layout and flow adjustments that maximize usable space.

Space Optimization Agent

Identifies bottlenecks caused by staging, pallet placement, or zone congestion - recommending layout and flow adjustments that maximize usable space.

Space Optimization Agent

Identifies bottlenecks caused by staging, pallet placement, or zone congestion - recommending layout and flow adjustments that maximize usable space.

Space Optimization Agent

Identifies bottlenecks caused by staging, pallet placement, or zone congestion - recommending layout and flow adjustments that maximize usable space.

Equipment Health & Maintenance Agent

Monitors forklift and AMR telemetry to detect early signs of malfunction - triggering maintenance workflows and preventing unplanned downtime.

Equipment Health & Maintenance Agent

Monitors forklift and AMR telemetry to detect early signs of malfunction - triggering maintenance workflows and preventing unplanned downtime.

Equipment Health & Maintenance Agent

Monitors forklift and AMR telemetry to detect early signs of malfunction - triggering maintenance workflows and preventing unplanned downtime.

Equipment Health & Maintenance Agent

Monitors forklift and AMR telemetry to detect early signs of malfunction - triggering maintenance workflows and preventing unplanned downtime.

Flow Agents

End-to-end flow, without fire drills.

Flow Agents oversee your entire operation - across systems, zones, docks, equipment, labor, and inbound/outbound movement. They detect where flow is slipping, predict which orders or processes are at risk, and surface the exact actions needed to stabilize performance.

From SLA protection to peak-season resilience, from yard coordination to exception handling, Flow Agents prevent small issues from cascading into major slowdowns.

SLA Protection Agent

Predicts which orders are at risk and identifies the exact actions needed to protect service levels. It also optimizes wave timing and picking sequences to prevent bottlenecks, reprioritize urgent shipments, and ensure high-priority orders flow through the warehouse without delay.

SLA Protection Agent

Predicts which orders are at risk and identifies the exact actions needed to protect service levels. It also optimizes wave timing and picking sequences to prevent bottlenecks, reprioritize urgent shipments, and ensure high-priority orders flow through the warehouse without delay.

SLA Protection Agent

Predicts which orders are at risk and identifies the exact actions needed to protect service levels. It also optimizes wave timing and picking sequences to prevent bottlenecks, reprioritize urgent shipments, and ensure high-priority orders flow through the warehouse without delay.

SLA Protection Agent

Predicts which orders are at risk and identifies the exact actions needed to protect service levels. It also optimizes wave timing and picking sequences to prevent bottlenecks, reprioritize urgent shipments, and ensure high-priority orders flow through the warehouse without delay.

Peak Season Shield

Predicts volume spikes and stress conditions hours or days before they hit the floor. It warns you when inbound or outbound workload is about to surge, identifies which zones will saturate first, and recommends preventive actions to stay ahead of disruption.

Peak Season Shield

Predicts volume spikes and stress conditions hours or days before they hit the floor. It warns you when inbound or outbound workload is about to surge, identifies which zones will saturate first, and recommends preventive actions to stay ahead of disruption.

Peak Season Shield

Predicts volume spikes and stress conditions hours or days before they hit the floor. It warns you when inbound or outbound workload is about to surge, identifies which zones will saturate first, and recommends preventive actions to stay ahead of disruption.

Peak Season Shield

Predicts volume spikes and stress conditions hours or days before they hit the floor. It warns you when inbound or outbound workload is about to surge, identifies which zones will saturate first, and recommends preventive actions to stay ahead of disruption.

Delivery Coordination Agent

Tracks inbound and outbound truck timing, predicts delays, and automatically coordinates adjustments. It smooths dock schedules, updates arrival expectations, and prevents yard backups that ripple into the warehouse.

Delivery Coordination Agent

Tracks inbound and outbound truck timing, predicts delays, and automatically coordinates adjustments. It smooths dock schedules, updates arrival expectations, and prevents yard backups that ripple into the warehouse.

Delivery Coordination Agent

Tracks inbound and outbound truck timing, predicts delays, and automatically coordinates adjustments. It smooths dock schedules, updates arrival expectations, and prevents yard backups that ripple into the warehouse.

Delivery Coordination Agent

Tracks inbound and outbound truck timing, predicts delays, and automatically coordinates adjustments. It smooths dock schedules, updates arrival expectations, and prevents yard backups that ripple into the warehouse.

Inbound Flow Orchestration Agent

Predicts delays, manages yard queues, and assigns docks dynamically - keeping every truck, trailer, and gate in perfect flow.

Inbound Flow Orchestration Agent

Predicts delays, manages yard queues, and assigns docks dynamically - keeping every truck, trailer, and gate in perfect flow.

Inbound Flow Orchestration Agent

Predicts delays, manages yard queues, and assigns docks dynamically - keeping every truck, trailer, and gate in perfect flow.

Inbound Flow Orchestration Agent

Predicts delays, manages yard queues, and assigns docks dynamically - keeping every truck, trailer, and gate in perfect flow.

Quality & Safety Agents

Protect your people, products, and promises.

x2i’s Quality & Safety Agents protect your operation from the issues that create the biggest risks - from pick errors and packing defects to safety hazards and recalled SKUs. They detect problems early, guide corrective actions instantly, and trigger automated workflows to prevent repeat issues.

Product Recall Agent

Detects recalled SKUs across your warehouse in real time, prevents them from entering outbound flow, and automatically guides workers to quarantine affected inventory. Ensures instant recall readiness without relying on manual checks.

Product Recall Agent

Detects recalled SKUs across your warehouse in real time, prevents them from entering outbound flow, and automatically guides workers to quarantine affected inventory. Ensures instant recall readiness without relying on manual checks.

Product Recall Agent

Detects recalled SKUs across your warehouse in real time, prevents them from entering outbound flow, and automatically guides workers to quarantine affected inventory. Ensures instant recall readiness without relying on manual checks.

Product Recall Agent

Detects recalled SKUs across your warehouse in real time, prevents them from entering outbound flow, and automatically guides workers to quarantine affected inventory. Ensures instant recall readiness without relying on manual checks.

Exception Resolution Agent

Identifies pick errors, mis-sorts, short shipments, and missing items the moment they occur. It guides operators through the fastest resolution path - preventing minor exceptions from becoming major flow disruptions.

Exception Resolution Agent

Identifies pick errors, mis-sorts, short shipments, and missing items the moment they occur. It guides operators through the fastest resolution path - preventing minor exceptions from becoming major flow disruptions.

Exception Resolution Agent

Identifies pick errors, mis-sorts, short shipments, and missing items the moment they occur. It guides operators through the fastest resolution path - preventing minor exceptions from becoming major flow disruptions.

Exception Resolution Agent

Identifies pick errors, mis-sorts, short shipments, and missing items the moment they occur. It guides operators through the fastest resolution path - preventing minor exceptions from becoming major flow disruptions.

Quality Escalation Agent

Monitors accuracy, packing defects, damage trends, and quality signals across zones. When quality drops or patterns emerge, it triggers corrective workflows and alerts supervisors before customer experience is impacted.

Quality Escalation Agent

Monitors accuracy, packing defects, damage trends, and quality signals across zones. When quality drops or patterns emerge, it triggers corrective workflows and alerts supervisors before customer experience is impacted.

Quality Escalation Agent

Monitors accuracy, packing defects, damage trends, and quality signals across zones. When quality drops or patterns emerge, it triggers corrective workflows and alerts supervisors before customer experience is impacted.

Quality Escalation Agent

Monitors accuracy, packing defects, damage trends, and quality signals across zones. When quality drops or patterns emerge, it triggers corrective workflows and alerts supervisors before customer experience is impacted.

Safety Incident Agent

Captures safety hazards, near-misses, and incident reports directly from the floor. Identifies high-risk zones such as collision hotspots or blocked aisles, and triggers automated reporting or ServiceNow workflows to ensure nothing is overlooked.

Safety Incident Agent

Captures safety hazards, near-misses, and incident reports directly from the floor. Identifies high-risk zones such as collision hotspots or blocked aisles, and triggers automated reporting or ServiceNow workflows to ensure nothing is overlooked.

Safety Incident Agent

Captures safety hazards, near-misses, and incident reports directly from the floor. Identifies high-risk zones such as collision hotspots or blocked aisles, and triggers automated reporting or ServiceNow workflows to ensure nothing is overlooked.

Safety Incident Agent

Captures safety hazards, near-misses, and incident reports directly from the floor. Identifies high-risk zones such as collision hotspots or blocked aisles, and triggers automated reporting or ServiceNow workflows to ensure nothing is overlooked.

Performance Agents

Measure what matters. Improve what counts.

Performance Agents give you clear, real-time insight into how your warehouse truly operates. They benchmark labor, space, throughput, and resource efficiency across zones, shifts, and sites - revealing what’s working, what’s not, and why. Whether you want to compare performance across multiple facilities or understand the root causes behind recurring issues, these agents turn your operational data into continuous improvement.

Agent Builder

Build Your Own Agents. No Code. No Limits.

Didn’t find the exact agent you need? No problem. With x2i’s natural-language Agent Builder, you can create custom automation in minutes - no engineering, no code. Just tell x2i what the agent should do

Your business is unique. Your agents can be too.